Refund Policy

Last updated: 10 July 2026

We want you to feel safe trying The Mansio. That is why every paid subscription comes with a 30-day money-back guarantee.

1. What is covered

• Your first payment on a new $14.99/month or $99/year subscription, if you request a refund within 30 days of that payment.
• The guarantee applies once per customer, to the initial purchase.

2. How to request a refund

Email [email protected] from the address on your account (or the email used at checkout), with the word “refund” and your order/receipt reference. We aim to reply within a few business days.

3. How refunds are processed

Payments are handled by LemonSqueezy, our Merchant of Record. Approved refunds are returned to your original payment method through LemonSqueezy. The time it takes to appear depends on your bank or card provider, typically 5–10 business days.

4. Renewals and cancellations

• You can cancel anytime. After cancelling, your access continues until the end of the period you have already paid for; it then stops renewing.
• The 30-day guarantee applies to your initial purchase. Renewal payments are generally non-refundable, but if a renewal is charged in error, contact us and we will make it right.
• Cancelling does not by itself trigger a refund of the current period unless you are within the money-back window.

5. Your statutory rights

This guarantee is in addition to any rights you have under consumer law in your country (for example, EU/UK distance-selling rights). Where mandatory local rights give you more, those apply.

6. Contact

Anything unclear? Email [email protected] and we will help.